BetterHelp vs Talkspace

BetterHelp and Talkspace are among the best online therapy platforms that provide counseling and basic healthcare needs. Both of them offer affordable prices and reliable services to anyone who seeks basic healthcare needs. Nowadays, people manage their healthcare needs online because it’s more convenient. BetterHelp and Talkspace offer the same services, but the question is, what is different about them? The difference will be listed down below to give you an idea of who is better.

There are some vital differentiators between these companies that makes them different from each other. In this article, BetterHelp vs. Talkspace, we will break down each factor and differentiate it from others.

The Cost

BetterHelp prices range from $60-80$ per week. The plan also includes unlimited messaging, live video, live chat, as well as phone therapy sessions. BetterHelp also offers financial assistance to some people who can’t afford their membership plan. There are no limits in BetterHelp you won’t pay extra money if you want to talk to your therapist a little longer. After the first month of your online therapy session, you can continue to pay for their live session per month basis, or you can stick to a pay per-week basis. It’s up to you.

Talkspace price is relatively the same, about $65 per week for their unlimited plan. The difference is Talkspace requires you to pay monthly, which will cost you $200 or more it depends on how long your online therapy session with your therapist. The price will drop subsequently on your next month, $180 or so.

Sign Up Process

BetterHelp sign-up process is easy. The initial step is to answer the questionnaires provided. You can manually pick a therapist who fits your healthcare needs, or you can fill out a questionnaire to be matched with a therapist based on the BetterHelp algorithm. The algorithm is very accurate. You’ll be matched with a therapist that you prefer according to the answers on your questionnaire. That’s how the algorithm works. It takes about 24 hours to find a therapist that matches your profile.

You will be asked to answer a questionnaire that focuses on your life and preferences upon signing-up for Talkspace. It takes you to a private room to meet and chat with a consultation therapist. There you’ll be asked some questions about your needs. You’ll choose from several licensed therapists. If none of it matches, you can always ask for more options. The process usually takes 30 minutes to 2 days to start working with your therapist.

Both companies have customer support you can contact if you’re having difficulty signing up or face some certain issues regarding the website or application.

Counselor Qualifications

BetterHelp and Talkspace have licensed and experienced therapists, so there nothing to worry about. They are all professionals that have been evaluated by their state. Counselors in BetterHelp and Talkspace are all trained in their specific field. All of them have Masters and Doctorate Degree. The counselor in Talkspace effectiveness and guaranteed response time gives positive reviews, and at the same time, it pleases the clients. BetterHelp counselors used worksheets as part of the treatment process, and worksheets are often provided to help users. Both companies ensure that every therapist who works on the platform is fully licensed and has credentials.


Both BetterHelp and Talkspace can be accessed on many devices such as smartphones, desktops, or laptops. These two company fully supported mobile apps where you can log in to your account, send messages, phone sessions, video sessions, and more. You can also use your web browser to use the platform or download it via play store or AppStore.

Types of treatment

The therapist who works at both companies is all licensed and well-equipped to treat and address various mental health problems and basic healthcare needs. Talkspace also offers online psychiatry services. Psychiatrists can prescribe medications to help someone who has mental health problems like depression, anxiety, stress, and more. On the other hand, BetterHelp offers counseling, family therapy, couple therapy, psychodynamic therapy, and more. Talkspace treat kids 13 years old onwards while BetterHelp only treats adult 18 and up.

What are BetterHelp and Talkspace?

Talkspace and better help are two of the most popular companies in the telehealth industry that provide online therapy sessions. These two companies provide access to licensed therapists. You can access a therapist remotely via a web browser or application. People can receive treatment without leaving their houses with the help of smartphones and desktops.

Are BetterHelp and Talkspace Safe and Secure?

Both companies ensure that your personal information and data are secured. Your conversations with the counselor are confidential and will never be shared with others. BetterHelp and Talkspace privacy standards are advanced, so there’s nothing to be worried about. Your data are all encrypted, so it will be unreadable unless they can decipher it if it gets intercepted. Both sites follow HIPAA regulations. Your information is kept confidential. Also, the servers have well protected the chances of information leaks are slim. Your real-time face to face conversation is also kept in the server and at the same time encrypting it.

Who should Use BetterHelp or Talkspace?

Anyone can use BetterHelp or Talkspace. People who suffer from mental issues and basic health problems can use these two online therapy platform. Anyone who is seeking a counselor to help them with their health issues is all welcome. Talkspace is ideal for people who need psychiatry. Other people prefer BetterHelp because of their unlimited plan and no extra charge in live video sessions and live phone sessions.

BetterHelp and Talkspace are the most popular online therapy services that exist today. Both of the company offers a good and effective service. The services they provide are affordable, convenient, and very easy to access. All mental health professionals are well-equipped with the knowledge to address health issues.

Final Verdict

BetterHelp and Talkspace are the most popular online therapy services that exist today. Both of the company offers a good and effective service. The services they provide are affordable, convenient, and very easy to access. All mental health professionals are well-equipped with the knowledge to address health issues.

However, When you compare the two, clearly, BetterHelp offers more refined service and satisfied thousands of customers worldwide. Nonetheless, both of them give the same services and share the same goal. If you think you are suffering from some mental or basic health issues, you can use these two platforms to help you overcome your health issue.

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